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Ciao Italia, located at 641 Somerset St W in Ottawa, stands out with its warm ambiance and welcoming service. Patrons rave about the delightful dining experience, beginning with complimentary hot breads paired with balsamic vinegar and oil. Reviews highlight the delicious bruschetta as a must-try starter, while pasta dishes, particularly the manicotti and seafood risotto, shine with perfectly cooked textures and rich, flavorful sauces.
Guests have consistently praised owner and head chef Alessandro for his attentive service, enhancing the overall dining experience. The restaurant manages to maintain its charm even during busy nights, despite the heat waves affecting the atmosphere. The mention of halal options adds an inclusive touch to its menu, making it suitable for diverse diners. Desserts like the pistachio ricotta cheesecake leave a lasting impression, rounding out a satisfying meal perfectly.
Ciao Italia is celebrated not just for its exquisite cuisine but also for creating a sense of community. Whether it’s a romantic dinner or a family outing, this gem encapsulates the essence of authentic Italian hospitality, making it a must-visit destination for any food lover in Ottawa.
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Amenities & More
Service options
- Curbside pickup
- No-contact delivery
- Delivery
- Onsite services
- Takeout
- Dine-in
Highlights
- Great cocktails
- Great wine list
- Sports
Popular for
- Lunch
- Dinner
- Solo dining
Dining options
- Lunch
- Dinner
- Catering
- Counter service
- Dessert
- Seating
- Table service
Amenities
- Bar onsite
- Restroom
- Wi-Fi
Atmosphere
- Casual
- Cozy
- Quiet
- Romantic
- Trendy
Crowd
- Family-friendly
- Groups
- LGBTQ+ friendly
- Tourists
- Transgender safespace
Reviews for Ciao Italia
Review highlights
Based on 406 reviewsCiao Italia consistently receives praise for its authentic Italian cuisine, highlighting well-prepared pastas, flavorful sauces, and thoughtfully crafted dishes such as bruschetta and seafood risotto. The restaurant's complimentary offerings, including warm breads paired with oil and balsamic vinegar, enhance the dining experience. Reviewers frequently commend the attentive and knowledgeable service, noting personalized care from staff and management. Despite occasional challenges related to a crowded dining room and temperature control during peak times, the overall atmosphere remains welcoming and enjoyable. Patrons appreciate the combination of high-quality food, warm hospitality, and a cozy setting, positioning Ciao Italia as a recommended destination for Italian dining in Ottawa.
Complimentary hot breads and oil/balsamic vinegar were offered. We ordered bruschetta as well which was very nice. Also opted for some pastas and wines (Chianti and Pinot Grigio). It was during the extreme hot wave last night so the AC was probably struggling to keep the place cool. Plus it was a full house which means the kitchen was cooking non-stop as well. We got lucky to be seated as we didn’t have a reservation and I it two tables of two were remaining at 5:45 PM
Amazing food! I had the manicotti and it was fantastic. The pasta was cooked perfectly and the sauce was delicious and very flavourful. I would completely recommend this place to anyone looking for a nice dinner out.
First time dining at this restaurant and I have to say..Amazing! From the time we opened the door and entered, we felt very welcomed. During the whole dining experience we loved it all. Must visit restaurant!
Hands down one of the best Italian spots in Ottawa. We had their bruschetta appetizer, seafood risotto and gamberetto linguini as the entree and the pistachio ricotta cheesecake. They were all exquisite. The gentleman serving us kept checking up on us and was very helpful in explaining that they had halal chicken and meatball options. Would definitely recommend.
Alessandro, the owner and head chef, took amazing care of us on a late Sunday night. We were extremely impressed by his service, and the food was spectacular. All the flavours for our mains were on point, I loved the ceasar salad and the bread too. There is nothing I can fault here, we will be back very soon! If you love italian food as much as I do, you should make this your next destination!! I can honestly say Ciao Italia is one of my new favourite restaurants in Ottawa!
Absolutely blown away by this charming Italian gem! The lasagna was hands-down the best I’ve ever had—layers of rich, savory sauce, perfectly cooked pasta, and creamy cheese that melted in every bite. And the tiramisu? Pure heaven—light, velvety, and just the right amount of sweetness. What truly set the experience apart, though, was the incredible hospitality. The owner personally welcomed us, made thoughtful recommendations, and made us feel like family. You can really feel the passion and pride in both the food and the service. A true taste of Italy with heart. I’ll be back again and again!
Me and my partner celebrated our first anniversary here and its the best choice. The food was fantastic, the server was great, very friendly and has a great customer service.. Very nice and accommodating owner.. Definitely will be back here.
This is the closest we've found to recreate our beautiful trip to italy that we had last year. The service was impeccable and we will be returning soon with family and friends. Our waiter was very passionate and we were happily surprised to find out he was also the owner. Great restaurant.
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Quick info
Opening hours
- Monday 04:00 PM - 10:00 PM
- Tuesday (Today) 04:00 PM - 10:00 PM
- Wednesday 04:00 PM - 10:00 PM
- Thursday 04:00 PM - 10:00 PM
- Friday 04:00 PM - 10:00 PM
- Saturday 02:00 PM - 10:00 PM
- Sunday 04:00 PM - 10:00 PM
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